The key players were interviewed by us, where the key challenges are.
Many departments at McSHARK need to communicate with the
employee at the POS.
POS vendors, area sales managers, sales support, helpline, marketing,
HR and accounting are actively involved in the communication.
The individual departments have different requirements, but always the
same goal, fast, without loss of information your staff, which are
distributed throughout Austria to reach quickly.
We interviewed all departments and created the user story.
For this, we have created the technical requirements and integrated all
departments in the process. As a result, a perfect picture was drawn of
the achievements which the APP will cover.